Authorized Stocking Dealer

Bullard.

Thermal imagers and fire helmets — in stock, ready to demo, ready to ship.

4 TIC platforms

5 Year CareFree warranty

1898 Founded · Cynthiana, KY

§ 01 — The pitch

Most TIC dealers order yours.
We have ours.

A thermal imaging camera is a $5,000 to $9,000 piece of equipment that lives or dies based on whether the firefighter on the nozzle actually trusts the picture. Brochures don't tell you that. A 30-minute demo on the engine bay floor does. A shift on a real call does.

Most regional dealers don't carry Bullard TICs in stock — they take an order, send it to Cynthiana, and it lands six to eight weeks later. We do it differently. We stock Bullard. NXT Pro, QXT Pro, DXT, TXS — on the shelf in Sioux Falls. That means a department can borrow a working unit before they buy, run it on training, and decide based on the actual fireground — not a spec sheet.

It also means same-day replacement when something goes wrong. A TIC that fails on a Tuesday call doesn't have to wait until next month for a unit from Kentucky — we can hand-deliver one in-territory the same day, or ship overnight beyond it.

Stock on the shelf. Demo before you buy. Replacement same-day if something breaks.

§ 02 — Thermal imagers

The XT Pro Series — from flagship to entry.

Bullard rebuilt their entire TIC lineup with the XT Pro Series — X-Factor 2.0 image enhancement, CareFree 5-year warranty on imager and battery, and a model for every department size and budget. Full technical specs live on bullard.com. Below is the buyer's view: which one for which department.

01 · Flagship

NXT Pro

NFPA 1801 Certified · 640 × 480

The top of the line. NFPA 1801:2021 certified, 640 × 480 resolution, 60 Hz refresh, X-Factor 2.0 image enhancement. The conversation when a department needs the most current cert and the highest image clarity Bullard makes.

Best for: Career departments, NFPA 1801 grant requirements, primary attack TIC
Warranty: CareFree 5-year, imager and battery

QXT Pro

Same Resolution · No NFPA Cert

Same 640 × 480 resolution and X-Factor 2.0 as the NXT Pro — without the NFPA 1801 cert and at a meaningfully lower price. The right answer when image quality matters but the cert isn't required by grant or department policy.

Best for: Departments wanting flagship image quality without 1801
Warranty: CareFree 5-year, imager and battery

DXT

Mid-Tier · 320 × 240

DXT lands between flagship and entry. 320 × 240 resolution at 60 Hz, X-Factor 2.0 image enhancement, same Bullard Tough durability and 5-year warranty. The balance point for departments that need a strong decision-making TIC without paying for 640 × 480.

Best for: Combination departments, secondary TICs, bunker-mounted units
Warranty: CareFree 5-year, imager and battery

TXS

Entry · 1.6 lb · One-Button

The simplest, lightest, most affordable TIC Bullard makes. 1.6 pounds total weight, one-button operation a gloved firefighter can run without thinking, 320 × 240 resolution. The right answer for high-deployment use — one TIC per truck, every truck, on a budget that works.

Best for: Volunteer departments, fleet-wide deployments, training tools
Warranty: Bullard standard coverage

All four XT Pro Series imagers share the same X-Factor 2.0 image enhancement, the same wireless charging system (truck-mount and desktop options), and the same accessory ecosystem — XT handles, retractable straps, carrying cases. Optional feature packs add Thermal Throttle, Hot/Cold Area Detector, Zoom, and SceneCatcher DVR functionality where the department wants them.

§ 03 — Fire & rescue helmets

The hard hat company.
Same one that invented it in 1919.

Bullard’s helmet line covers structural, wildland, and rescue — from the classic traditional silhouette to modern low-profile contemporary. NFPA 1971 / 1970 certified, with the same Bullard Tough construction and best-in-class warranty.

01 · Flagship

UST® LowRider

Traditional · 49–54 oz · NFPA 1970

One of the lightest traditional structural helmets on the market. Thermoglas® outer shell, lower ride height for a dialed-in fit, FireFit comfort system standard. The classic silhouette in a modern weight.

LT Series

Contemporary · Low Profile

The modern jet-style alternative. Thermoplastic shell, low center of gravity, increased headroom. Quick-Attach Blade System for swapping face shields and goggles in seconds. NFPA 1971 certified.

Wildfire®

Wildland · Hand Crew & Engine

Bullard’s wildland-rated helmet, well known on hand crews and engine companies that work both wildland and rural mutual-aid. Tough shell, lightweight design, the iconic wildland silhouette.

USRX

Urban Search & Rescue

Purpose-built for tech rescue, urban search and rescue, and confined-space work. Lighter and lower-profile than a structural helmet, with the impact and penetration protection the work demands.

Color options, custom lettering, brass or leather fronts, ReTrak integrated visors, TrakLite LED lighting — all available. The buying conversation is usually which silhouette fits our department’s identity, not which model exists.

§ 04 — Why buy it from us

Three things most Bullard dealers don’t do.

We stock it. On the shelf. In Sioux Falls.

NXT Pro, QXT Pro, DXT, TXS — not a six-week order from Kentucky. A department can borrow a unit for demo, see it on a real call, and decide based on the actual fireground rather than a brochure.

Same-day replacement, in-territory.

A TIC that fails on a Tuesday doesn’t wait until next month for a unit from Cynthiana. We hand-deliver a working replacement same-day in the seven-state territory, ship overnight outside it. No down-time on a critical tool.

One vendor for the whole apparatus order.

Buying a new engine through Heiman? Spec the Bullard TIC and helmet kit on the same PO. One quote, one delivery, one warranty path. The truck shows up with the gear already on it.

§ The questions buyers actually ask

Top questions about Bullard, answered.

For chiefs, training officers, firefighters, and finance staff sourcing the next thermal imager or helmet order. Short, direct, no marketing fluff.

01 What Bullard products does Heiman Fire Equipment carry?

Heiman is a stocking authorized dealer for Bullard's thermal imaging cameras and fire & rescue helmets. The TIC lineup includes the full XT Pro Series — NXT Pro (NFPA 1801 certified), QXT Pro, DXT, and the entry-level TXS. The helmet lineup covers UST LowRider traditional structural, LT Series low-profile contemporary, Wildfire wildland, and USRX urban search and rescue. Heiman does not currently carry Bullard SCBA — for SCBA, departments should contact us about other Heiman lines.

02 Can I demo a Bullard thermal imager before buying one?

Yes. Heiman keeps Bullard TICs in stock at the Sioux Falls warehouse — which most regional dealers do not. That means a department can borrow a working unit, run it on a few calls or training scenarios, and decide based on real fireground use rather than a brochure. Demo programs vary by model and availability; the same stock also means a replacement TIC can ship same-day or be hand-delivered in-territory if a unit goes down on a busy run schedule.

03 Which Bullard thermal imager should my department buy?

It comes down to NFPA certification needs, image resolution, and budget. NXT Pro is the answer for departments that require NFPA 1801 certification and the highest image quality (640 x 480 at 60 Hz). QXT Pro shares the same resolution and X-Factor 2.0 image enhancement without the 1801 cert, at a lower price. DXT delivers 320 x 240 resolution at 60 Hz with the same durability and 5-year CareFree warranty. TXS is the simplest, lightest, most affordable option — one-button operation, 1.6 pounds, ideal for high-deployment fleet use.

04 What's the warranty on a Bullard TIC?

All current Bullard XT Pro Series imagers — NXT Pro, QXT Pro, and DXT — ship with the CareFree 5-year warranty covering both the imager and the battery. That's industry-leading coverage; most competitor TICs warrant the imager and battery separately, often with shorter battery terms. Warranty work goes back to Bullard's factory in Cynthiana, Kentucky, but Heiman handles the coordination and the loaner program so the department isn't down a TIC during the repair window.

05 Does Bullard make a wildland helmet?

Yes — the Wildfire helmet is Bullard's wildland-rated platform, well known on hand crews and engine companies that work both wildland and rural mutual-aid runs. For structural, the UST LowRider is Bullard's traditional flagship (super-lightweight Thermoglas shell, 49–54 oz, NFPA 1971 certified). The LT Series is the low-profile contemporary alternative for departments that prefer a modern jet-style helmet. USRX is Bullard's helmet for urban search and rescue and tech rescue work.

06 What area does Heiman Fire Equipment cover?

Heiman covers a seven-state Midwest territory from its base in Sioux Falls, South Dakota, and has been family-owned since 1947. The company is a full-service fire equipment dealer — Bullard TICs and helmets are one of several major manufacturer lines, alongside custom apparatus, wildland equipment, industrial fire protection, and PPE Care / ISP service. Departments outside the seven-state territory can still order Bullard products through Heiman; in-person demos and same-day replacement are reserved for in-territory accounts.

§ 05 — In stock · Ready to demo

A TIC you can hold before you buy.

Most regional Bullard dealers operate as order-only houses — submit your spec, wait for the factory build, hope the unit fits how the crew actually works. We don’t. Heiman keeps current Bullard XT Pro Series imagers in stock at the Sioux Falls warehouse, available for in-station demo and same-day replacement. The spec sheet matters. The way it feels in a gloved hand on a smoke-charged hallway matters more.

Stocking authorized dealer — current Bullard XT Pro Series on the shelf
In-station TIC demo program for departments evaluating
Same-day replacement units, in-territory hand-delivery
Battery, charger, and accessory inventory for all current models
Direct factory line to Cynthiana, KY for warranty and out-of-stock items

Request a TIC demo →

§ 06 — From order to delivery

From quote to in service, in four steps.

01

Demo first.

For TIC orders, we run a demo before the quote. Department borrows a unit from our Sioux Falls stock, runs it on training or a few calls, and decides based on real use — not a spec sheet.
02

Quote and configure.

Once the model is chosen, we configure feature packs (Thermal Throttle, Zoom, SceneCatcher DVR), helmet color and ornamentation, and any accessory needs. One PO covers the whole order.
03

Stock pull or factory build.

For in-stock configurations, the unit ships from Sioux Falls within days. For custom helmet configurations or out-of-stock TIC variants, we pull from Bullard’s factory in Cynthiana, KY with a real lead time — not a brochure number.
04

Delivered. Trained. In service.

For departments in the seven-state territory, we deliver in person and walk the crew through TIC operation and helmet fitting. The gear is ready to wear that shift.

§ 07 — Two ways to start

Request a demo.
Or browse the catalog.

For department-wide TIC orders, helmet rollouts, and anything going on a PO with a chief’s signature on it — talk to a person. For accessories, replacement batteries, decon cloths, and direct orders, the catalog is up.

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